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In Jobs

A New Job Opportunity from Refugee Sector – December 29, 2017

Case Worker Child protection

 

 

 

Tasks

Under the direction of the Case management supervisor, the Case Worker is responsible to:

  • Identify individual child protection cases (accompanied and unaccompanied children) through regular presence in the community and accept referrals from other agencies and community partners.
  • Conduct best interest assessments for CP cases, in particular, medium and high-risk cases, and prioritize them according to risk level.
  • Develop case plans in collaboration with the child and, when relevant, the family, caregiver or community members, that respond to needs addressed in assessments.
  • Provide direct support to children and families through, counseling and guidance, advice and emotional support, home visits, accompaniment to different service providers and community mediation in line with the best interest of the child.
  • Make referrals to other agencies and services as indicated on the plan and regularly follow up to ensure all services are carried out within agreed timeframes.
  • Strengthen family and community support to affected children; continuously monitor the situation of identified children at risk within their community, especially unaccompanied children and provide support as needed.
  • Act as a focal point for the child, family and all those working on the case. Organize and participate in case of coordination meetings as needed.
  • Manage cases in line with SOPs, adhere to international standard documentation processes and follow best practice guidance.
  • Regularly document cases and update databases to ensure a comprehensive record of the case, in accordance with data protection protocols and confidentiality principles.

 

Skills and knowledge
  • Have experience in working with children and families, preferably including qualifications in providing support services for children and solid interviewing skills.
  • Understanding of specific refugee protection and including knowledge of refugee communities within the Egypt context.
  • Understanding of child development and children’s well-being, as well as protection risks affecting children
  • Ability to communicate with children and families in ways that are helpful and create a positive relationship
  • Ability to work collaboratively with other professionals and organizations
  • Ability to plan and organize work, in accordance with the SOPs
  • Ability to accompany refugee children and family to reach the different services and conduct home visits
  • Ability to manage stress and emotions.
  • Be prepared to accept support and supervision.

 

Requirements
  • Graduated in social sciences, psychology or related matters OR 1-year experience in child protection, social work or refugee-related field.
  • Good command of English.
  • Good drafting skills and proficient computer skills.
  • Demonstrates the highest standard of integrity.

 

Supervisors Child protection

Tasks

Under the direction of the project coordinator, the Case management supervisor is responsible to:

  • Organize the workload of the case management team and assign cases to the caseworkers. Review staff caseloads to ensure they are manageable and share challenges with senior management.
  • Conduct weekly individual supervision meetings with all caseworkers, providing technical advice on cases and psychosocial support to caseworkers in line with SOPs, and best practice guidance.
  • Supervise regular case management meetings internally. Attend inter agency case management conference as needed.
  • Support capacity building of the case management staff, from the development of the training plans to the rollout and the evaluation. Provide on the job coaching and deliver training sessions.
  • Monitor timescales for response, decision-making, follow-up, and review. Support individual cases where required and provide regular monitoring of all aspects of case management services.
  • Provide supervision, guidance and regular feedback to the case managers under her/his responsibility.
  • Ensure access to material, logistical, and further technical support and set eligibility criteria for material and other support.
  • Support the data management process to ensure a comprehensive record of the case, in accordance with data protection protocols and confidentiality principle. Review and analyse trends in the caseload to inform programming.
  • Conduct regular case file audit and check that protocols and principles are respected.

 

Skills and knowledge
  • Have experience of working with children and families, including ideally qualifications in providing support services for children and solid interviewing skills.
  • Understanding of specific refugee protection and including knowledge of refugee communities.
  • Understanding of child development and children’s well-being, as well as protection risks affecting children.
  • Ability to identify capacity building needs and develop capacity building plans; ability to deliver trainings.
  • Ability to provide guidance and supervision in a constructive manner.
  • Ability to monitor work and performance in accordance with SOPs.
  • Ability to work collaboratively with other professionals and organizations.
  • Ability to plan and organize work, in accordance with the SOPs.
  • Ability to manage stress and emotions.

 

Requirements
  • Graduated in social sciences, psychology or related matters and 2-year experience in child protection, social work or refugee related field. OR 3-year experience in child protection or social work with refugees or vulnerable communities.
  • Excellent command of English, both spoken and written.
  • Excellent drafting skills and proficient computer skills.
  • Demonstrates the highest standard of integrity

The Vacancy is opened until January 15, 2018

We receive your CV’s at  caritas@caritaseg-ref.org

 

 

 

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